What does PDA mean to you? If you said "Public Display of Affection," then click here. If you said "Personal Digital Assistant" then keep reading, especially if you are soon to be in the market for a Smart Phone.
I bought my Treo 700wx (Sprint service, also available for Verizon) nearly two years ago, graduating from a Palm Pilot and combining two purse gadgets into one. This Fall, I am able to get out of my contract if I want to.
I don't hate my Treo. I like many things about it. Here's why I chose it in the first place:
- I thought I'd be able to transfer all my Palm data (calendar and contacts)
- Sprint service has pretty good value
- I wanted a full keyboard, not just a number pad.
- I'd read that slide phones tend to break more easily
- It wasn't too chunky-clunky
- It had internet access
My biggest beef, however, is with the sounds. Just after the warranty expired the ringer stopped working. I took it to a crowded Sprint store and waited with my two impatient preschoolers for over an hour for the tech to tell me, "we don't know what's wrong. Ya wanna send it to the factory to fix? It's $69 and will take two weeks. Or, we can get you a new phone for $100. You'll have to program in all your preferences again."
I came home, googled my problem and found a work-around on a user bulletin board.
Recently, I lost more sounds. I still have the work-around ring, but there is no alert when I get a text message. There is no sound when I power up or power down. And yes, the ringer switch is in the ON position.
They are not fatal flaws. Just annoying ones. I have molded myself around my Treo, when it should be the other way around.
Here's my report card after 20 months:
- Web access: Fast and easy to use. A
- Texting and camera: A
- Calendar: problems when changing time zones or going in/out of daylight savings. C
- Interface: Free backgrounds available for the Today screen. B
- Feel: Moderately light and compact. Keyboard is workable. B
- Reliability: Like many Windows products, needs frequent re-boot. See aforementioned sounds. F
- Customer Service: Improving, but a ways to go. B-
- Price for phone: $400. I'd rather have an iPhone next time. C
- Price for service: Sprint packages have good comparative value. B
When I'm out of contract, I'll be investigating an iPhone.
Any feedback on your SmartPhone? We'd appreciate a guest review on a phone you either HATE or LOVE.
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