Comments on All Thumbs Reviews: Extended warranties. Worth it? Or worthless?

My husband has always been adamant against buying ...

2010-07-11T08:05:51.925-06:00

My husband has always been adamant against buying extended warranties. Though after reading this, it sounds like you have gotten your money's worth.

I've experienced really good service from Sear...

2010-07-07T22:25:09.352-06:00

I've experienced really good service from Sears myself.

You mentioned the importance of reading the fine print. Did the Sears warranty say anything about protecting you from or reimbursing you for sisters who use lots of ice?

:)

I just want to chime in that I've had excellen...

2010-07-07T12:56:41.693-06:00

I just want to chime in that I've had excellent experiences with Sears. However, I find them to be helpful and reasonable (sometimes a nominal fee) even WITHOUT an extended warranties. I've been told by many people (including sales people at Sears, among other places) that extended warranties are a waste.

We've had really good service from the Geek Sq...

2010-07-07T06:28:00.725-06:00

We've had really good service from the Geek Squad at Best Buy. We bought an expensive TV (aren't they all, these days?) and got the extended warranty. For 2 months before and 2 months after the warranty expired, the Geek Squad made about 4 or 5 visits to fix our TV which was fried by a storm. They essentially replaced all the interior parts, and were very nice, helpful, and respectful

we get warranties on all our big item purchases. S...

2010-07-06T16:51:23.439-06:00

we get warranties on all our big item purchases. Sometimes (dell) we fall through the cracks and they screw us around, but most big purchases are well worth the extra money for extended warranties.

I think most would agree that Sears is a major exc...

2010-07-06T15:19:38.598-06:00

I think most would agree that Sears is a major exception to the rule. They've been in the business longer than most of us have been alive. They have been doing this since the days when good customer service could be expected, even taken for granted.

Your glowing review is a real testament to Sears, but the rest of the service world? Not so much. I've been burned on extended